Powered By MaxDelivery, LLCUrbanFetch website and service is powered by MaxDelivery, LLC. Orders will be fulfilled using MaxDelivery, LLC personnel.
Membership and BillingDetails regarding your membership with UrbanFetch can be found on the "account" link, located at the top of the pages of the UrbanFetch Web site
Destruction Or Loss Of MaxDelivery PropertyMembers are responsible for any damage or loss to any merchandise that is rented by the Members and must be returned to MaxDelivery, and agree to be charged for the full replacement cost of any damaged or lost item. By using UrbanFetch you agree that any tampering with any labels affixed to a rented DVD or case may constitute damage to the DVD or case, and you may be charged the full replacement cost at the discretion of UrbanFetch.
BillingAs a member of UrbanFetch, you agree that upon the shipping of all orders paid by credit card, we are permitted to charge your credit card. For Cash orders, payment must be received at time of delivery. The standard delivery fee may be enforced and billed, at MaxDelivery's discretion, to the credit card used on the order for failed deliveries when the delivery attempt is made within one hour of the order and the consumer is not present at the destination to receive the order, if the customer refuses the order, or if age verification or identification is required and the consumer does not have proper identification available. A "failed delivery" also occurs when a pick-up is scheduled and the consumer is not present at the correct time. Perishable items may be billed in full in the case of a failed delivery, at the sole discretion of UrbanFetch. Perishable products and Prepared foods may be billed in full if the order has been assembled prior to cancellation. All fees and charges are non refundable. Non-perishable items will be subject to a 15% restocking fee if a delivery attempt has been made.
RefundsUrbanFetch offers a satisfaction guarantee on all products. If a product is unsatisfactory, please contact UrbanFetch for a replacement or refund. Choice of refund or replacement item will be at the discretion of management. Refund requests must be made within 2 days of purchase and the unsatisfactory item may be required in their original packaging, if applicable, in order to effect a refund. Refund will be made to store credit or to the payment method originally used to process the order. Perishable items may be billed in full in the case of a failed delivery or cancelled order, at the sole discretion of UrbanFetch. Perishable products and prepared foods may be billed in full if the order is cancelled after the items have been assembled for delivery. All fees and charges are non refundable. Non-perishable items will be subject to a 15% restocking fee if the order has been assembled prior to cancellation. Wines & Liquors are non-refundable.
RentalTo rent items from UrbanFetch, you must establish an account and secure it with a credit card.
Account AccessIn order to most effectively provide you with access to your account, MaxDelivery, LLC will place a cookie (a small text file) on any computer from which you access the UrbanFetch Web site. When you return to the UrbanFetch web site, this cookie may help us to recognize you as the proper account holder and provide you with direct access to your account without requiring you to retype your password or other user identification. You shall be responsible for protecting the confidentiality of your account and password and for restricting access to your computer.
Registration CouponsAs an incentive to attract new customers to the service, UrbanFetch may from time to time provide a registration coupon code or other incentives to potential new customers to use during their sign up process. These coupons are valid one per household for new registrations only. Addresses where delivery directly to the door of the apartment is not possible are not eligible for registration and new customer discounts. UrbanFetch reserves the right to remove fraudulently applied coupons and/or refuse service to customers who attempt to use these registration coupons more than once per household. Coupons are not redeemable for cash value and may be revoked by the management at any time for any reason. UrbanFetch coupons are not applicable to products sold by our partner companies such as wine/spirits vendors or restaurant partners.
Disclaimers of Warranties and Limitations on LiabilityThe UrbanFetch Web site and its contents are provided "as is" and MaxDelivery, LLC makes no representations or warranties of any kind with respect to the UrbanFetch Web site or its contents, or our services. We assume no responsibility or liability for any failures, delays, or interruptions in the delivery of any content contained on the UrbanFetch Web site, any errors or omissions in the content of the UrbanFetch Web site, , any damages or losses arising from the use of the UrbanFetch Web site, or any conduct by users of the UrbanFetch web site. We disclaim all warranties and representations, including, for example, warranties of fitness for a particular purpose, merchantability, and non-infringement. In addition, we do not represent or warrant that the information accessible via our site is complete, correct, or current.
Under no circumstances shall MaxDelivery, LLC, its members, directors, officers, or employees be liable (jointly or severally) to you for any incidental, special, indirect or consequential damages of any kind, or any damages whatsoever resulting from, arising out of or in connection with the use or performance of UrbanFetch or our services. If any applicable authority holds any portion of this section to be unenforceable, the same shall not invalidate any other portion of this section and any liability will be limited to the fullest possible extent permitted by applicable law.
You agree to hold harmless and indemnify MaxDelivery, LLC and its heirs and affiliates and their respective directors, officers, employees, agents or other representatives from and against all claims, liabilities and expenses, including all legal fees and costs arising from or relating to (a) your breach of these Terms and Conditions of Use; and (b) your use of the UrbanFetch website including transmission or placement of information or material by you on UrbanFetch. This provision shall survive the termination of your right to use UrbanFetch
Technical IssuesUrbanFetch is not responsible for technical issues associated on the web site, including but not limited to software crashes.
CopyrightThe content on the UrbanFetch Web site, including graphics, images, text, logos, designs, photographs, audio/video clips, button icons, digital downloads, data compilations, and software, is the property of MaxDelivery, LLC or its suppliers and is protected by United States and international copyright laws. All content on this site is the exclusive property of MaxDelivery, LLC and protected by U.S. and international copyright laws. It should not be reproduced or used without express written permission from MaxDelivery LLC.
TrademarksThe graphics, logos, page headers, button icons, scripts and service names on the UrbanFetch web site are trademarks or trade dress of MaxDelivery, LLC. MaxDelivery LLC's trademarks and trade dress may not be used in connection with any product or service that is not MaxDelivery LLC's, in any manner that disparages or discredits MaxDelivery, LLC, or in any manner that is likely to cause confusion among UrbanFetch customers. or. All other trademarks not owned by MaxDelivery, LLC that appear on the UrbanFetch Web site are the property of their respective owners, who may or may not be affiliated with MaxDelivery, LLC or MaxDelivery.com. Images of persons or personalities contained on the MaxDelivery.com Web site shall not be an indication of endorsement of any product or our service unless otherwise specifically indicated.
Entertainment and Web Site ContentWe distribute television, movie, and other filmed entertainment. In addition, the UrbanFetch Web site allows you and others to post reviews or comments concerning the entertainment distributed by UrbanFetch. Any advice, statements, opinions, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the UrbanFetch Web site are those of the individual authors or producers and not of MaxDelivery, LLC or its members, directors, officers, or employees. Under no circumstances shall MaxDelivery, LLC or its members, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the UrbanFetch Web site. It is your responsibility to evaluate the content available through the UrbanFetch Web site.
We may permit you to post reviews on the UrbanFetch Web site in accordance with the policies and procedures established on the UrbanFetch Web site and provided that the content is not obscene, threatening, illegal, defamatory or otherwise objectionable to MaxDelivery, LLC in its sole discretion. In posting such content, you agree to provide an accurate e-mail address and agree not to otherwise mislead us or others regarding the origin of such content. UrbanFetch reserves the right to remove or edit such content at anytime without notice.
Use of Information SubmittedMaxDelivery, LLC is permitted to use any ideas, concepts, reviews, comments, information or techniques contained in any communication sent to the UrbanFetch Web site without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, marketing, developing and manufacturing products and creating, modifying or improving the UrbanFetch Web site or other Web sites. Furthermore, by posting any information on our site, you grant us a nonexclusive, royalty-free license to reproduce, use, display or modify that information.
Your Conduct on the UrbanFetch Web SiteBy accessing the UrbanFetch Web site, you agree not to send or transmit any material to UrbanFetch that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment connected with the UrbanFetch Web site. You also agree not to obstruct the servers or networks connected to the UrbanFetch Web site or to violate any of the procedures, policies or regulations of networks connected to the UrbanFetch Web site, the terms of which are incorporated herein. You also agree not to imitate any other person while using the UrbanFetch Web site, conduct yourself in a vulgar or offensive manner while using our service, or use the UrbanFetch Web site for any unlawful purpose.
Limitations on UseIndividuals under the age of 18 are not permitted to utilize the services provided by MaxDelivery, LLC without the involvement of a parent or legal guardian. Unless otherwise specified, the content on the UrbanFetch Web site is for your personal use, and shall not be used for commercial purposes, and we grant you a limited license to access the UrbanFetch Web site for that purpose. You may not modify, copy, distribute, display, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the UrbanFetch Web site without our express written consent. Any unauthorized use of the UrbanFetch Web site or its contents will terminate the limited license granted by us.
Right to CancelWe reserve the right to cancel any order for any or no reason whatsoever. Should we cancel an order at our discretion, any and all funds will not be settled with your credit card and no funds will flow to UrbanFetch.
Right to TerminateWe reserve the right to restrict or terminate your use of our service, without notice, for any or no reason whatsoever.
LinksSome hyperlinks on the UrbanFetch Web site may lead to other Web sites not controlled by, or affiliated with, MaxDelivery, LLC. In addition, other Web sites may link to the UrbanFetch Web site. MaxDelivery, LLC has not reviewed these Web sites and is not responsible for the content or privacy policies of these Web sites.