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Delivery Done Right
Other companies may say "On Demand" or "Immediate" delivery, but only offer services later today.
And, when it rains or snows, getting a delivery from them anytime today can be unlikely at best.
At UrbanFetch, when we say delivered now, we mean that we will show up right away, every time. 90% of our orders are delivered within an hour of ordering, regardless of the weather.
This means that you can decide what you want for dinner at 4:30PM, place the order, and be cooking by 5:30PM. What could be easier?
At UrbanFetch, when we say delivered now, we mean that we will show up right away, every time. 90% of our orders are delivered within an hour of ordering, regardless of the weather.
This means that you can decide what you want for dinner at 4:30PM, place the order, and be cooking by 5:30PM. What could be easier?
Employees, Not Contractors
We care about our employees, with our average employee working with us for over 3 years. And, when we say employees,
we mean employees, with full benefits, not the disposable "1099 contractors" that many other services use.
We want our people to care about you and your order, to show up when it rains, and to go that extra mile to keep you happy, so we work hard to keep them happy too.
We are also obsessed with safety of our people (and the pedestrians they ride near), with strict policies enforcing helmets, lights, bells and safe riding policies. Being a good neighbor means never playing fast and loose with safe biking practices.
Meet some of our staff
We want our people to care about you and your order, to show up when it rains, and to go that extra mile to keep you happy, so we work hard to keep them happy too.
We are also obsessed with safety of our people (and the pedestrians they ride near), with strict policies enforcing helmets, lights, bells and safe riding policies. Being a good neighbor means never playing fast and loose with safe biking practices.
Meet some of our staff
Be Good To The Planet
We believe in doing all the little things to try to minimize our impact on the earth.
We don't believe in being stuck in traffic. We don't believe in using diesel spewing trucks. We don't believe in double-parking or using a parking space as a place to sit all day, adding to the congestion of Manhattan.
What we do believe in is safe, human-powered transport. So we dispatch a fleet of safe, friendly, time-obsessed bicycle delivery people to bring you whatever you want. Obsessively fast.
For packing, we offer an option for reusable shopping bags, further minimizing our impact on the environment.
We don't believe in being stuck in traffic. We don't believe in using diesel spewing trucks. We don't believe in double-parking or using a parking space as a place to sit all day, adding to the congestion of Manhattan.
What we do believe in is safe, human-powered transport. So we dispatch a fleet of safe, friendly, time-obsessed bicycle delivery people to bring you whatever you want. Obsessively fast.
For packing, we offer an option for reusable shopping bags, further minimizing our impact on the environment.
We Know Our Stuff
We don't take your order and then run to a local store hoping to find things (or wasting your time on a call to find replacement items).
We own all the products, so we can make sure we have it in stock before selling it, can make sure it is in perfect condition before we send it, and can get it to you reliably fast and perfect.
Before we even let you add an item to your cart, we make sure we have it in stock, ready to go, and only TOP quality.
Better service up front means happier customers long term.
We own all the products, so we can make sure we have it in stock before selling it, can make sure it is in perfect condition before we send it, and can get it to you reliably fast and perfect.
Before we even let you add an item to your cart, we make sure we have it in stock, ready to go, and only TOP quality.
Better service up front means happier customers long term.
15 Years Of Service
We're not new kids on the block (in fact, we are the old-man in this industry). We've been delivering on-demand orders for over 15 years and have delivered almost 2 Million orders in NYC alone.
We've seen rain, snow, polar vortexes, bomb cyclones, heatwaves, blackouts, and even hurricanes and have kept on going, delivering the best service in town.
Through all of that, we have kept our rankings high, with our ratings on services like Yelp over 4 stars and almost all of our business from wonderful repeat customers coming back again and again.
We've seen rain, snow, polar vortexes, bomb cyclones, heatwaves, blackouts, and even hurricanes and have kept on going, delivering the best service in town.
Through all of that, we have kept our rankings high, with our ratings on services like Yelp over 4 stars and almost all of our business from wonderful repeat customers coming back again and again.