The UrbanFetch Difference
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10K products, free 1-hr delivery
Eggs & Dairy
Bread & Bakery
Eggs & Dairy
Wines & Beer
Wine from Artisan
Spirits From Artisan
Best of NY
Pat LaFrieda Butchers
Sugar Sweet Sunshine Bakery
Murray's Cheese Shop
D'Artagnan Premium Meats
The Pickle Guys
Eileen's Special Cheesecakes
il laboratorio del gelato
Meats Fish & Poultry
Eggs & Dairy
Baby and Kids
Heat and Eat Meals
Health & Beauty
Office & School Supplies
Toys & Games
Eye & Ear Care
Nutrition and Wellness
Sexual Health/Family Planning
Tell A Friend
By The Case
Prince & Spring
- 1-Hour Delivery
UrbanFetch Values Your Trust.
We value your trust -- So we have taken great care to inform you in this Policy what we do and do not do with information that you provide us in the course of using our website, purchasing our products or using our services
Your Privacy is Important.
UrbanFetch seeks to be the most trusted, caring, complete, exciting and value oriented source for all your needs. To accomplish this, we offer wonderful products and services and occasionally team up with our suppliers to provide other offers of value to you.
When you purchase our products, you provide us with information about you. Depending upon what information you provide to us and whether, and where, you purchase products and/or services, the information we receive may include your name, mailing, billing and/or shipping address, telephone number, driver's license number, birth date, form of payment, e-mail address, product and service preferences, and what you purchased. If you use a credit or debit card, the information we receive will include your account number and your form of payment. UrbanFetch uses the information you provide to service your account, to deliver an order to you, and to personalize your experience with UrbanFetch.
In order to reach our customers and potential customers in the most relevant and cost effective manner, Max Delivery has implemented and is using Display Advertising and Remarketing with Google Analytics to advertise online.
Max Delivery has enabled Google Analytics features related to Display Advertising including, but not limited to, Remarketing with Google Analytics, interest categories, similar audiences, and demographic and location targeting, and is in full compliance with all Google AdWords Remarketing Policy requirements and sensitive category restrictions.
Third-party vendors, including Google, show our ads on sites across the Internet.
Max Delivery and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website.
Visitors and customers can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the
on the google site.
Security of Your Transactions.
UrbanFetch has policies and procedures in place to ensure that information you share with us is handled in a safe, secure and responsible manner. We use encryption and other types of technology to reasonably protect and safeguard your personal information and transactions. We never display your full credit card information. While we strive to maintain the best security features we can, UrbanFetch cannot guarantee that the information provided to us by you over the internet is 100% secure, and therefore, you agree to provide this information to UrbanFetch at your own risk.
Product and Service Preferences.
You have the option within the website, to provide us with information about your product and/or service preferences, or other interests. We use this information to improve the level of customization and to provide better recommendations for you.
E-mail and Direct Mail Offers.
To offer you customized promotions, we may also use your mailing, shipping and/or billing address or e-mail address you have provided us to send you special offers from time to time that would be of interest to you.
When you sign up for an account or use certain features, you are opting to receive messages from UrbanFetch. You can manage some of your messaging preferences through your account settings, but note that you cannot opt out of receiving certain administrative, transactional, or legal messages from UrbanFetch. For example, if you place an order, or request to be notified on an out of stock item, we may send you messages about your transaction using the contact information you provide, including through automated SMS text messages to your phone number. We may also track your actions in response to the messages you receive from us or through the Service, such as whether you deleted, opened, or forwarded such messages. If you send or receive messages through the Service via SMS text message, we may log phone numbers, phone carriers, and the date and time that the messages were processed. Carriers may charge recipients for texts that they receive. We may also store information that you provide through communications to us, including from phone calls, letters, emails and other electronic messages, or in person. If you are inactive for a period of time, we may send a reminder email about the service.
From time to time, we may contact customers randomly about participating in a survey about our products, services and/or website. Your feedback helps us identify customer needs, levels of satisfaction, and improve and/or develop new products and services for you. These surveys are always voluntary.
We may store information about your use of the Service, such as your search activity, the pages you view, the date and time of your visit, and purchases you make through the Service. We also may store information that your computer or mobile device may provide to us in connection with your use of the Service, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs. We may also receive and store your location whenever our mobile applications are running, including when running in the background, if you enable our mobile apps to access such information in the course of using the Service. You may be able to limit or disallow our use of certain location data through your device or browser settings, for example by adjusting the "Location Services" settings for our applications in iOS privacy settings.
Website Usage, Traffic and Purchasing Patterns.
We keep track of customer purchases, related traffic patterns and site usage within our website to help us provide superior customer service and convenient access to our products and services, direct our merchandise orders, and improve customer access, website responsiveness and usefulness of the website.
When you visit our website, we may collect certain information about you that is not personally identifiable such as the type of internet browser or operating system you have, or the domain name of the website from which you linked to our site.
Cookies are small pieces of information stored on your computer when you view our website and/or advertisements. A cookie lets us recognize you, keep track of your shopping cart and provide a more meaningful and personalized shopping experience when you visit our site again.
Changing Your Cookie Setting.
Most web browsers are set to accept cookies automatically, but you can change this setting. See your browser's "help topics" to learn how to change the setting. If you decide not to accept cookies, you may not be able to shop with us on-line and access all your account information on our website.
From time to time we provide aggregate statistics about our website traffic, product and service sales, customers, and/or other consumer-related information to carefully selected companies to identify trends and make inventory, marketing and other retail-related decisions. These aggregate statistics do not include personally identifiable information of individual customer.
Children's Online Privacy Protection Act (COPPA)
At UrbanFetch the safety of your children is very important to us. Consequently, UrbanFetch does not knowingly or intentionally collect information from children under 16 without prior parental consent. If you are under 16 and wish to purchase items from UrbanFetch.com or wish to provide personal information, please ask a parent or your guardian for assistance. UrbanFetch.com cannot prohibit minors from visiting our website and must rely on parent(s) or guardian(s) to decide which materials are appropriate for children under 16 to view. Individuals under the age of 18 must certify to UrbanFetch that they are using UrbanFetch.com with the supervision of a parent or legal guardian. If a parent becomes aware that a child has provided us with personal information, we ask that the parent or legal guardian of the child contact us by sending an e-mail to
or in writing to: UrbanFetch, 451 Broadway, 2nd Floor, New York, NY 10013 to request that this information be deleted from our records.
Disclosures Pursuant to an Acquisition or Merger.
These Terms and Conditions shall be governed by, construed and enforced in accordance with the laws of the State of New York, without regard to its conflict of laws provisions.
Other Legal Terms
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